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Frequently Asked Questions
Answers
Owners of multi-family homes (those with 5 or more units on one parcel) such as apartments,
townhouses and condominiums are required to provide recycling services for residents.
Check with the manager or owner of your unit for more information.
Click here for information on the requirements of the ordinance which requires recycling
services for multi-family homes. Information for apartment owners and managers is available
on this page.
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To change your garbage container size call Customer Service at 916-875-5555. Waste collection
service costs are based on the size garbage container residents choose to use. Current
rates for service are as follows:
| Container Size |
Cost per Month |
Two Month Billing Rate |
| 38-Gallon Container |
$16.55 |
$33.10 |
| 60-Gallon Container |
$19.55 |
$39.10 |
| 90-Gallon Container |
$25.50 |
$51.10 |
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Residents can receive one additional green waste and one or more additional mixed
recycling containers for no
additional charge. Additional green waste containers (more than two (2) per residence)
can be obtained for a fee of $2 per container per month. Call Customer Service at
916-875-5555, to request additional containers.
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The County does not provide dumpster service as part of overall residential waste management
service for single-family and duplex homes. Dumpster service is provided by private waste
haulers who are permitted by the County. Check the Yellow Pages listing under Garbage
for a listing of waste haulers who provide service in Sacramento.
Dumpsters must be placed on private property and not
within County right-of-way.
Note: Single-family and duplex homes must have regular County-provided
garbage service and cannot opt for dumpster service.
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According to a survey, 90% of residents feel that their storage capability is good,
fair or excellent. If you are having storage problems for garbage, green waste and mixed
recycling containers, you can pursue the following options:
Request Smaller Containers: Residents can request 38-gallon containers
for garbage, green waste and mixed recycling. These containers have less height than
90-gallon containers but are just as wide.
Share Containers: It may be possible for you to share containers
with your neighbors. Perhaps you could store the green waste container and your
neighbor could store the mixed recycling container.
Removal: Residents who have no room at all for green waste or mixed
recycling containers can request that these containers be removed.
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To receive a printed or .pdf copy of the Greenwaste and
Recycling Service Calendar, contact Customer Service by
email at
utilities@saccounty.net or call 916-875-5555
between 7:00 AM and 9:00 PM Monday-Friday. They will
send you a brochure either via U.S. mail or by email
with the correct collection schedule for your street,
plus information about mixed recycling and green waste
collection. You may also visit our homepage at
www.sacgreenteam.com to download a copy of your Service Calendar from the "Hot Topics" section.
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Currently, the County program accepts all plastic food and beverage containers #1 - #7.
Examples of acceptable containers include soft drinks and sport drinks, beer and
other malt beverages, wine coolers and distilled spirit coolers, water bottles,
fruit drinks, coffee and tea drinks, milk and juice jugs, shampoo and conditioner
bottles, detergent and bleach bottles, margarine tubs,
yogurt containers and other wide mouth containers, film plastics (must be placed in
a clear plastic bag with the top tied shut) including clean plastic bags from
grocery stores, shrink wrap (non-agricultural and non-food storage), new products
plastic wrap, plastic windows from packaging such as windows from new toys packaging
and plastic toys displaying the #1 - #7 symbols (batteries, oil, fluids, etc. must be
removed and properly disposed of prior to recycling the plastic toy).
There are many different kinds of plastic products and most are labeled with what appears to be a recycling symbol. This symbol does not mean that the product is recyclable. These recycling arrows are only an identification system for "potential recycling."
The technology exists to recycle other types of plastic, but at this time there is not a cost-effective system in place to collect and transport these materials to an end-user for recycling. The County is continually researching opportunities to add other types of plastic to the list of materials currently accepted in the curbside recycling program.
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A full-time Sheriff's Detective is assigned to the Department of Waste Management &
Recycling to enforce all solid waste management laws within the County. This includes a
program to reduce scavenging of curbside recyclables.
If you would like to report an incident of scavenging call the Recycling
Coordinator at 916-875-7165, and leave a message. You will receive a callback and
we will take action to monitor your street and ticket any scavengers when possible.
You may also visit
http://www.CountyInfo.SacCounty.net to make an online report.
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All clean and dry paper is acceptable. Examples include newspaper, magazines, cardboard,
phone books, food and shoeboxes, bulk mail, catalogs, paper egg cartons, computer paper
and envelopes. Shredded paper placed inside a clear plastic bag with the top tied shut is also acceptable.
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Please fill
out the Credit
Application
and the Credit
Application Supplement and mail them to:
DEPARTMENT
OF COUNTY ENGINEERING
UTILITIES BILLING & SERVICE
9700 GOETHE ROAD, SUITE C
SACRAMENTO, CA 95827.
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Residents are requested to move their containers back to their sideyard, backyard or garage immediately after their service day to keep streets free of obstructions and help keep the neighborhoods clean. In the occasional case that a container is left out beyond service day, the property owner will receive a written request to move the container(s). This usually solves the problem. For repeated problems, please contact customer service at 875-5555.
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